To provide a production and service understanding focused on customer and employee satisfaction;
• Ensuring that the Quality Management System is understood, implemented, and maintained by all levels of group companies
• Continuously improving the Quality Management System by preventing errors before they occur and taking necessary measures to prevent the mistakes made from repeating with a risk-oriented approach and zero error philosophy
• Providing full and correct service to our customers by meeting all applicable conditions within the framework of unique customer requests
• Closely following the developing technology related to fasteners and providing continuous training to our employees
• Aiming to develop continuously with suppliers to provide full and correct service to our customers and to work with suppliers which share the same vision
were determined as our quality policy.
Fatih UYSAL
Chairman of Norm Holding
